Allergies, Skin Patch Tests and Medical Information/Advice

It is your sole responsibility to do your own due diligence and research with regards to ingredients, allergies, and effects.

We encourage you to always do a skin patch test before using a product.  It is generally advised to apply a very small amount of the product you intend using on the inside of the forearm and see if you have a reaction withing 24 hours.

Fairy Lane does not provide or offer any medical advice or diagnoses. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Fairy Lane website.

Information and statements on this site are for informative purposes only, and are not intended to diagnose, treat, or prevent any disease or health condition.  It is up to you to do your own research and/or to seek medical advice from your own medical professional.


You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.

This site and the content provided on this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ˜Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate, unintentionally, applicable copyright, trademark or other intellectual property laws or other laws.


The contents of this site are provided as is without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called Providers, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.


We reserve the right to:

1.   Modify or withdraw, temporarily or permanently, the website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or 

2.  Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the website. 

3.  We will use our reasonable endeavors to maintain the website. The website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the website or because of a failure, suspension or withdrawal of all or part of the website due to circumstances beyond our control.


We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

Our website does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We will only obtain this type of information if you supply it by sending us an e-mail or registering in a secure portion of the site.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is of use for this service. None of the information will be sold or in any way made available to anyone.

Our website employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our website, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

FairyLane.co.za does not use cookies to track anything other than how our visitors use this site, and these are only used for the intent of improving customer service and site functionality. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology. Aggregate cookie and tracking information may not be shared with third parties.

The site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the site and the internet address of the web site from which you linked directly to our site. This information is used to help improve the site, analyze trends, and administer the site.

Information on individual visitors is only used by the FairyLane.co.za team who need to know this information in order to respond to any requests for assistance or to ensure the security of this system.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. Any changes will be posted here. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site.

We welcome feedback. If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us.


In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Shipping, Delivery and Returns Policy

Kindly refer to our Shipping, Delivery and Returns Policy which is available separately on our website.


All transactions will be processed in South African Rands (ZAR).

Fairy Lane endeavors to offer you competitive prices on current products; your total order price will include the price of the purchase plus any shipping charges.

Fairy Lane reserves the right to change pricing at any time without prior notice.



PayFast processes credit, debit and cheque card payments as well as order payment by MasterPass and Zapper, MobiCred, or InstantEFT. 

PayFast recognises the importance of protecting the personal information that you (the User provide. Therefore, they have put together a policy that respects and addresses that. PayFast have a multitude of automated and manual checks in place to protect both buyers and sellers from fraudulent transactions. read more about PayFast's security, and fraud prevention here.

Cash Payments

Cash payment is not an accepted method of payment on this site. Please contact us prior to placing an order if none of the accepted payment methods are available to you so that we can see if we can assist you. Cash deposits incur a fee and we retain the right to cancel your order and refund any cash payments made without provision therefore.


We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).


The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.


I understand that all the designs and trademarks are registered to Fairy Lane and hereby accept the terms and conditions. I undertake not to copy/duplicate the photos, trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Fairy Lane for any civil action or any legal action deemed necessary against me.

Contact Details

Fairy Lane

Phone: +27 83 300 7894

Email: Marie@FairyLane.co.za

For more information about how to order, special order requirements and other payment options,

Please contact our Support Team on:

Cell:  +27 83 300 7894 or

Email: Marie@FairyLane.co.za